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4/21/2014 » 4/25/2014
Indiana NENA/APCO Conference

4/30/2014
Webinar Wednesday - Customer Service: Takes Seconds, Saves Minutes

5/12/2014 » 5/16/2014
Center Manager Certification Program - Washington

5/18/2014
Change Management in 9-1-1

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Agency Systems Committee

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NENA Development Group


MASTER GLOSSARY

The Agency Systems Committee is responsible for developing recommendations, requirements, and standards necessary to insure the reliable interoperability of all systems that public safety agencies use to handle emergency calls and associated data.

In E9-1-1, those systems include Customer Premises Equipment (CPE) and interfaces to legacy supporting networks.

In NG9-1-1, those systems include the agency-managed functional elements that support the public safety agents who answer and process emergency calls and data through the end of an emergency incident. The Committee may also develop documentation regarding the technical and operational features of some selected systems.


Co-Chairs

Mike Vislocky
Network Orange
561.999.1299
Michael Smith
DSS Corporation
606.877.2788


Working Groups

  • NG9-1-1 PSAP  
    The joint NENA/APCO group is currently developing a detailed requirements document for an NG9-1-1 PSAP or Agency. After the requirements document is published, the group may begin new work on related standards documents. The group currently has one hour conference calls every Thursday at 1:00 PM ET. Volunteers with background and experience with PSAP systems and operations who are able to join these calls and contribute to the group’s work are invited to apply.
    Rick Blackwell - Co-Chair NENA
    Michael Smith - Co-Chair APCO
  • Emergency Incident Data Document (EIDD)  
    The joint NENA/APCO group is nearing completion of a document that lists the kinds of emergency incident data needed to be sent from one element to another. Future work may include participating in the development of a NIEM conformant standard. The group currently has one-hour conference calls every Friday at 2:00 PM ET. Volunteers with background and experience with XML, NIEM, or with PSAP systems and operations who are able to join these calls and contribute to the group’s work are invited to apply.

Jerry Schlesinger - Co-Chair NENA and Acting Co-Chair APCO


Standards & Documents for this Committee

(c) 2012-13 NENA - National Emergency Number Association, Alexandria, VA
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