Sign In

Forgot your password?

Haven't registered yet?


Course: Caught in the Middle: A Guide to Middle Management

9/14/2015 » 9/18/2015
Center Manager Certification Program - Pennsylvania

Agency Systems Committee

Submit an Issue to the

NENA Development Group



The Agency Systems Committee is responsible for developing recommendations, requirements, and standards necessary to insure the reliable interoperability of all systems that public safety agencies use to handle emergency calls and associated data.

In E9-1-1, those systems include Customer Premises Equipment (CPE) and interfaces to legacy supporting networks.

In NG9-1-1, those systems include the agency-managed functional elements that support the public safety agents who answer and process emergency calls and data through the end of an emergency incident. The Committee may also develop documentation regarding the technical and operational features of some selected systems.



Rick Blackwell, ENP
Greenville County SC
Michael Smith
DSS Corporation


Working Groups

  • NG9-1-1 PSAP  
    The joint NENA/APCO group is currently developing a detailed requirements document for an NG9-1-1 PSAP or Agency. After the requirements document is published, the group may begin new work on related standards documents. The group currently has one hour conference calls every Thursday at 1:00 PM ET. Volunteers with background and experience with PSAP systems and operations who are able to join these calls and contribute to the group’s work are invited to apply.
    Rick Blackwell - Co-Chair NENA
    Michael Smith - Co-Chair APCO

       Agency Systems Document Review     

 This working group will be responsible for updating Agency Systems Committee’s legacy documents.

NG9-1-1 PSAP   
NG9-1-1 PSAP   
NG9-1-1 PSAP   
The jo
(c) 2013-14 NENA - National Emergency Number Association, Alexandria, VA
Please report errors, omissions, or concerns to NENA's Webmaster
Forgot your User Name or Password? - Automated Password Reset

NENA Intellectual Property Rights Policy