Acute Traumatic & Chronic Stress Management
Full Name:
Acute Traumatic & Chronic Stress Management

Document Type: Standard
Number: NENA-STA-002.1-2013

As a Standard, this document provides for essential awareness of the serious risks posed by work-related stress on the mental and physical health of 9-1-1 emergency Telecommunicators/Dispatchers in their role as our first first responders. It establishes the "best practice” elements of local 9-1-1 comprehensive employee stress management programs and the expectation that such programs will be implemented by PSAPs.

Committee Name(s): PSAP Operations Committee

Created: 08/05/2013
Revised:

Reviewed:



Document:
9-1-1 Acute Traumatic & Chronic Stress Management