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NENA Institute Board

The NENA Institute has two objectives:

  • Support the activities of NENA and its members by raising and maintaining professional standards in the field of emergency number management.
  • Define the Body of Knowledge which indicates broad competence in the implementation and administration of emergency telecommunications services and provides a mechanism by which individuals may demonstrate to the Institute that they have acquired this knowledge and are entitled to certification.
Jamison Peevyhouse, ENP 731.364.5454
President Elect
Sean Petty, ENP 888.862.7911
Immediate Past President Maria Jacques, ENP 207.287.6083
Secretary/Treasurer Delaine Arnold, ENP 813.960.1698
Canada Region Fadi Dabliz, ENP 905.949.9169
Northeastern Region Mark Fletcher, ENP 908.848.2602
North Central Region Cherie Bartram, ENP 586.773.7513
Southeastern Region Jennifer Estes, ENP 865.458.7046
Western Region Scott Smith, ENP 303.587.6389
At Large Barbara Brabenec, ENP
At Large Andie Hanson, ENP 425.775.5201
EAB Representative Eric Parry, ENP 801.833.2486
NENA CEO Brian Fontes 202.466.4911
Executive Board Liaison Nancy Banks, ENP 905.453.2121


NENA Institute Board Resources

NENA Development Director Bob Cobb, PhD, ENP 614.846.2911


» NENA Institute Bylaws  l  NENA Institute Policies & Procedures


ENP - General Information

Item Name Posted By Date Posted
ENP Application Handbook PDF (2.14 MB) Administration 11/10/2014
ENP Eligibility & Testing Center Applications PDF (966.31 KB) Administration 11/10/2014
ENP Exam - Body of Knowledge PDF (59.82 KB) Administration 2/3/2014
ENP Reference Manual (v4.0 5/30/12) - Order Form PDF (105.01 KB) Administration 10/1/2013
New 2015 ENPs PDF (50.57 KB) Administration 3/3/2015
ENPs Alpha PDF (95.98 KB) Administration 3/6/2015
ENPs by State/Province PDF (90.03 KB) Administration 3/6/2015
ENP Code of Ethics PDF (102.44 KB) Administration 1/10/2015
ENP Certification Policy for Affiliate Countries PDF (177.42 KB) Administration 1/10/2015
(c) 2013-14 NENA - National Emergency Number Association, Alexandria, VA
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