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2/26/2017 » 3/1/2017
9-1-1 Goes to Washington

3/6/2017 » 3/10/2017
GA GECC Conference

#WebinarFriday - Achieving Peak PSAP Performance Through Improved Talent Management

3/13/2017 » 3/17/2017
CMCP - Greenfield, IN

NENA Institute Board

The NENA Institute has two objectives:

  • Support the activities of NENA and its members by raising and maintaining professional standards in the field of emergency number management.
  • Define the Body of Knowledge which indicates broad competence in the implementation and administration of emergency telecommunications services and provides a mechanism by which individuals may demonstrate to the Institute that they have acquired this knowledge and are entitled to certification.
Cherie Bartram, ENP 586.773.7513
President Elect
Jennifer Estes, ENP 865.458.7046
Immediate Past President Sean Petty, ENP 888.862.7911
Secretary/Treasurer Andie Burton, ENP 425.774.2517
Canada Region Fadi Dabliz, ENP 905.949.9169
Northeastern Region Mark Fletcher, ENP 908.848.2602
North Central Region Gary Bell, ENP 262.446.5075
Southeastern Region Ronnie Barefoot, ENP 252.338.3772
Western Region Vicki Pickett, ENP 720.898.6913
At Large Chad Brothers, ENP 206.792.2914
At Large Delaine Arnold, ENP 813.960.1698
EAB Representative Eric Parry, ENP 801.833.2486
NENA CEO Brian Fontes 202.466.4911
Executive Board Liaison Nancy Banks, ENP 905.453.2121


NENA Institute Board Resources

NENA Development Director Bob Cobb, PhD, ENP 614.554.5450


» NENA Institute Bylaws  l  NENA Institute Policies & Procedures


ENP - General Information

Item Name Posted By Date Posted
ENP Application Handbook PDF (1.54 MB) Administration 12/15/2016
ENP Eligibility & Testing Center Applications PDF (358.48 KB) Administration 12/15/2016
ENP Exam - Body of Knowledge PDF (208.31 KB) Administration 12/15/2016
ENP Reference Manual (v5.0 10/26/16) - Order Form PDF (105.01 KB) Administration 1/9/2017
New 2016 ENPs PDF (67.78 KB) Administration 11/10/2016
ENPs by Alphabetical Order PDF (101.48 KB) Administration 1/18/2017
ENPs by State/Province PDF (94.83 KB) Administration 1/18/2017
ENP Code of Ethics PDF (102.44 KB) Administration 1/10/2015
ENP Certification Policy for Affiliate Countries PDF (177.42 KB) Administration 1/10/2015
(c) 2013-14 NENA - National Emergency Number Association, Alexandria, VA
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