Is your PSAP prepared to withstand and maintain operations during and following disasters? Do you know what role you will play in the process? Are you and your teammates ready for every contingency? Events like September 11th and Hurricane Katrina have shown us just how important it is that every 9-1-1 center have the ability to be the main point of contact for the public during crises and also act as an inter-agency coordinator in all emergency response efforts.

The Preparing for the Worst course suite utilizes a hands-on approach to showing emergency communications professionals all sides of disaster preparation, management, and mitigation so that no call for help ever goes unanswere

Item Name		Posted By	Date Posted
Continuity of Operations Plans for PSAPs Link  [ more ] [ hide ]		Administration	12/3/2011
Does your PSAP have a Continuity of Operations Plan (CoOP)? While most centers have overarching disaster plans and make logistical preparations (to varying degrees) for disaster response and recovery, what would happen to your management team in the wake of catastrophic events?
Advanced Disaster Planning for PSAPs Link  [ more ] [ hide ]		Administration	12/3/2011
Disasters can send shockwaves through the emergency response system. They can paralyze 9-1-1 communications, endanger the lives of PSAP employees, and leave the public and field responders without a point of contact. This two-day, highly-interactive class focuses on what PSAP management and governmental decision makers serving in emergency communications can do to prepare for crises.
Disaster Planning for PSAPs Link  [ more ] [ hide ]		Administration	12/3/2011
This course is a primer in disaster planning to help 9-1-1 professionals prepare for and survive calamities that can cause disruptions to PSAP systems and failures in overall PSAP operations. The class focuses on what every employee of a 9-1-1 center can do before, during, and after catastrophic events to ensure they are able to provide continuous service.