NENA Committees produce several classes of documents that are published by NENA as an information source for the industry. Documents are filed under their respective Committee.
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NENA Committees that develop Standards, Recommendations, and Other Documents are organized into the following functional areas.
Finding NENA Standards and Documents
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The Agency Systems (Customer Premise Equipment (CPE)) standards are for all E9-1-1 PSAP CPE issues related to 9-1-1 products and services. The CPE Committee will be heavily involved with determining the requirements and standards that will allow PSAPs to fully participate in the upcoming NG9-1-1(?) IP-based networking environment.
Joint documents between CPE & Next Generation Integration.
Joint Data Technical & NGI Operations Standards.
The Data Structures subcommittee is responsible for developing standards for all E9-1-1 Data issues related to existing and new 9-1-1 products and services. The committee’s goal is to develop data standards that can be forwarded to regulatory and industry standard organizations in order to ensure companies adherence. The standards also provide guidance to 9-1-1 agencies and service providers.
The Network Committee (NTC) is the hierarchical parent of Working Groups formed to address non-VoIP technical issues that impact network elements that are part of the overall E9-1-1 architecture. As technical issues are identified they are handled via Working Groups that are formed to accomplish specific goals, which usually result in some type of official NENA documentation.
The Voice over Internet Protocol (VoIP) / Packet Committee’s goal is to identify and solve technical issues relating to call delivery from VoIP sources and migrate existing 9-1-1 technologies into a packet environment for both voice and data. Identified technical issues are handled via Working Groups that are formed to accomplish specific goals, which usually result in some type of official NENA documentation.
NG Transition Planning Documents.
The Non-Traditional Committee is responsible for developing standards, Technical Requirements Documents or Technical Information Documents for all issues related to future products and services that may affect 9-1-1. The committee’s goal is to monitor industry, science and technology activities for any such items, research possible impact and draft appropriate documents that can be forwarded to other NENA Committee's or regulatory and industry standard organizations in order to ensure all devices may access 9-1-1 anytime and anywhere.
The mission of the contingency planning committee is to:
Provide a general guide of reference to PSAPs for the process of developing contingency plans which may be of assistance to any PSAP and their environment.
Review new technologies for possible vulnerability issues in their application into the PSAPs.
The mission of the Human Resources Committee is to undertake an on-going and systematic review of emergency communications center human resources policies, processes, practices and standards. To complete this mission, the Human Resource Committee will make findings, issues reports, conduct studies and disseminate information regarding human resource subjects and provide opportunities for interaction among NENA members interested in the enhancement of emergency communications center human resource issues.
The mission of the SOP Sub-Committee is to provide operational guidance and support in the form of model standard operating procedures to the nation’s public safety answering points, emergency response centers, and aligned organizations (i.e., emergency management/emergency response).
The Standard Operating Procedures developed by the SOP Sub-Committee form part of a national knowledge database on public safety/emergency communications center operations and are available to NENA’s membership for use in developing, implementing or managing initiatives for their member organizations.