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4/21/2014 » 4/25/2014
Indiana NENA/APCO Conference

4/30/2014
Webinar Wednesday - Customer Service: Takes Seconds, Saves Minutes

5/12/2014 » 5/16/2014
Center Manager Certification Program - Washington

5/18/2014
Change Management in 9-1-1

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VoIP Phones and 9-1-1

Voice over Internet Protocol (VoIP) phone service is a rapidly growing alternative to traditional phone service. Its popularity is fueled primarily by low prices, new features, and the consumer's ability to choose a phone number from nearly anywhere in the country (and sometimes, other countries). Many industry experts anticipate VoIP's growth will outpace the growth seen by the wireless industry in the last decade.

While VoIP is an attractive option, it is important for consumers to understand the potential limitations the technology has with respect to accessing 9-1-1.

Additional information about VoIP and 9-1-1 is available at:

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