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3/1/2017 » 6/1/2017
Illinois NENA/APCO Virtual 5K 9-1-1 Run

3/29/2017
#WebinarWednesday - Making Difficult Conversations Easier

4/8/2017 » 4/22/2017
ENP Exam - Spring 2017

4/17/2017 » 4/21/2017
2017 Indiana NENA/APCO Conference


NENA Education Calendar: Upcoming Courses & Webinars
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All courses and workshops run from 8:30am to 5:00pm local time (unless otherwise noted)

 

 

2017

March 2017

3.27.17 (3-day course) - 9-1-1 Center Supervisor - Brandon, MB Canada- Register here!

April 2017

4.3.17 - Tactical Dispatch - Washington, DC - Register here!

4.9.17 - Recruit, Hire, Retain, & Promote for Success - Galveston, TX - Register here!

4.10.17 - 9-1-1 Customer Service: Takes Seconds, Saves Minutes - Alexandria, VA - Register here!

4.10.17 - Disability Awareness (Train the Trainer) - New Orleans, LA - Register here!

4.10.17 - Tactical Dispatch - New Orleans, LA - Register here!

4.17.17 - Leadership in the 9-1-1 Center - Indianapolis, IN - Register here!

4.21.17 - You Could Have a Future Here - Greensboro, NC - Register here!

4.24.17 (5-day course) - Center Manager Certification Program (CMCP) - Grand Rapids, MI - Michigan Approved NENA 201605A - Register here!

4.24.17 (3-day course) - 9-1-1 Center Supervisor - Leonardtown, MD - Register here!

May 2017

5.1.17 - Quality Assurance: Achieving QA/QI in the PSAP - King George, VA - Register here!

5.3.17 (3-day course) - 9-1-1 Center Supervisor - Jacksonville, AR - Register here!

5.3.17 - Disability Awareness Training for the 9-1-1 Telecommunicators - Jacksonville, AR - Register here!

5.4.17 - Recruit, Hire, Retain, & Promote for Success - Jacksonville, AR - Register here!

5.5.17 - Tactical Dispatch - Jacksonville, AR - Register here!

5.8.17 (3-day course) - Center Training Officer Program - Columbia City, IN - Register here! 

5.8.17 (5-day course) - Center Manager Certification Program (CMCP) - Fayetteville, GA - Register here!

5.23.17 - Overcoming Negativity - Fairfax, VA- Register here!

5.30.17 (5-day course) - Center Manager Certification Program (CMCP) - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

June 2017

6.1.17 (3-day course) - 9-1-1 Center Supervisor - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.1.17 (3-day course) -  Center Training Officer Program - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.3.17 - Liability Issues in the 9-1-1 Center - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.3.17 - Staffing Workshop - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.4.17 - CMCP Alumni Seminar - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.4.17 - Cybersecurity Workshop - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.4.17 - Disability Awareness Training for the 9-1-1 Telecommunicators - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.4.17 - 9-1-1 Customer Service: Takes Seconds, Saves Minutes - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.4.17 - Tactical Dispatch for the Telecommunicator - San Antonio, TX - (in conjunction with NENA 2017) - Register here!

6.13.17 - You Could Have a Future Here - Natick, MA - Register here!

6.14.17 - Tactical Dispatch for the Telecommunicator - Natick, MA - Register here!

6.22.17 - GIS & NG9-1-1 for the PSAPs - Washington, DC - Register here!

July 2017 

7.10.17 (5-day course) - Center Manager Certification Program (CMCP) - Galloway, NJ - Register here!

7.31.17 (5-day course) - Center Manager Certification Program (CMCP) - Naples, FL - Register here!

August 2017

8.7.17 (3-day course) - Center Training Officer Program - Galloway, NJ - Register here! 

September 2017

9.1.17 - Disaster Planning for PSAPs - Washington, DC - Register here!

9.6.17 (3-day course) - 9-1-1 Center Supervisor - Franklin, IN - Register here!

9.11.17 (5-day course) - Center Manager Certification Program (CMCP) - Cheyenne, WY - Register here!

9.18.17 (3-day course) - 9-1-1 Center Supervisor - Oregon City, OR - Registration coming soon!

9.18.17 - Leadership in the 9-1-1 Center - Oregon City, OR - Registration coming soon!

9.19.17 - Telecommunicator Tunnel Vision - Oregon City, OR - Registration coming soon!

9.20.17 - Liability Issues in the 9-1-1 Center - Oregon City, OR - Registration coming soon! 

9.25.17 (3-day course) - Center Training Officer Program - Oregon, IL - Register here!

October 2017

10.2.17 (3-day course) - Center Training Officer Program - Oregon, IL - Register here!

10.23.17 (3-day course) - 9-1-1 Center Supervisor - The University of Notre Dame - Registration coming soon!

10.23.17 - Bringing Your A Game to Fire & EMS Dispatching - The University of Notre Dame - Registration coming soon!

10.24.17 - Overcoming Negativity - The University of Notre Dame - Registration coming soon!

10.25.17 - Liability Issues in the 9-1-1 Center - The University of Notre Dame - Registration coming soon!

 

Course Pricing (unless otherwise noted)*.
   1 Day   2 Day  3 Day  CMCP
NENA Member  $199  $299  $399  $1000
Non-Member  $275  $425  $550  $1200

 

Questions? Want to bring a course directly to you?

Visit our Host a Course page to find out how you can bring it directly to you. You can also contact NENA's Education Director, Ty Wooten, for additional information.

*All prices in US Dollars

**NENA Education & Training Cancellation Policy:  Students registered for NENA Education & Training courses must notify, in writing (email), the Education Director they are not able to attend the course at least 21 days in advance of the beginning of the course for a full refund.  Cancellation requests received within 20 days of the start of the course, will result in the registrant receiving a credit in the amount of the registration.  This credit is good for one year and can only be used for NENA Education & Training courses.

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