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NENA 2009 Sessions
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Monday - June 7
- 1:30-2:30 - ADA Recent Updates - Accessibility
- 1:30-2:30 - 9-1-1 Public Educators Forum: Getting the Word Out - Education
- 1:30-2:30 - Hindsight is 20/20: Implementing a New 9-1-1 System - Leadership
- 1:30-2:30 - Wireless E9-1-1 Accuracy: Update on Technology & Regulations - National Issues
- 1:30-2:30 - Next Generation 9-1-1 in Plain English - NG9-1-1 Operations
- 1:30-2:30 - PSAP Interaction with Railroad Police: What You Need to Know - Operations
- 1:30-2:30 - Putting Your Best Self Forward - Personal Development
- 1:30-2:30 - Designing for Mission Critical Communications - Preparedness
- 1:30-2:30 - Keeping Your Manager Happy Without Compromising Your Future - Telecommunicator
- 2:45-3:45 - Telecommunications Relay Services & 9-1-1: An FCC Update - Accessibility
- 2:45-3:45 - Workplace Generational Differences: Identification & Understanding - Education
- 2:45-3:45 - PSAP Best Practices: What It Takes to Keep Good Things Good - Leadership
- 2:45-3:45 - Prepaid Wireless 9-1-1 Fees: Finding the Solution - National Issues
- 2:45-3:45 - NG9-1-1 & the PSAP: Expectations & Impacts - NG9-1-1 Operations
- 2:45-3:45 - Interoperability 101: Embarking on an Interagency Communications Project - Operations
- 2:45-3:45 - Pandemic Flu: Governmental Response Plans & 9-1-1 - Preparedness
- 2:45-3:45 - Bully Beware! - Telecommunicator
- 2:45-3:45 - Building 9-1-1 Leaders - Personal Development
- 4:00-5:00 - What’s New with VRS & IP Relay Services & Emergency Handling Call? - Accessibility
- 4:00-5:00 - 9-1-1 & Mass Media - Education
- 4:00-5:00 - When Things Go Wrong: What Causes Lawsuits in the Communications Center - Leadership
- 4:00-5:00 - Washington Comes to 9-1-1: National 9-1-1 Policy Issues - National Issues
- 4:00-5:00 - NG9-1-1 & Subsystems: An Industry Perspective - NG9-1-1 Operations
- 4:00-5:00 - 3-1-1 & 9-1-1: 12 Years Later - Operations
- 4:00-5:00 - National Wireless Public Safety Broadband Network: 700 MHz High Speed Data Solutions - Preparedness
- 4:00-5:00 - Self-Esteem - Telecommunicator
- 4:00-5:00 - Predictable - Preventable - Personal Development
Tuesday - June 8
- 11:00-Noon - Wireless Access Solution to Emergency Services - Accessibility
- 11:00-Noon - Leadership 101: Unleash Your Potential! - Leadership
- 11:00-Noon - NG9-1-1 Standards & Impacts: The NENA NG9-1-1 Project & What It Means to You - NG9-1-1 Technical Development
- 11:00-Noon - Designing the PSAP of the Future - Operations
- 11:00-Noon - Changing Communications: New Devices, New Services, & Technology Convergence - Technical Issues
- 11:00-Noon - Inside 9-1-1 or: What Your Boss Doesn't Tell You about 9-1-1 - Telecommunicator
- 11:00-Noon - NENA on the Net: The New Website & Online Courses - Training
- 1:30-2:30 - Reverse Mass Notification - Accessibility
- 1:30-2:30 - Using Public Service Announcements as an Educational Tool - Education
- 1:30-2:30 - Why Can’t We All Just Get Along? - Leadership
- 1:30-2:30 - NG9-1-1 Killer Apps: Handling Text, Sensors, & Alarms - NG9-1-1 Technical Development
- 1:30-2:30 - PSAP Consolidation: A 360 Degree View - Operations
- 1:30-2:30 - Non-initialized Wireless Phones: Options & Challenges - Technical Issues


