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3/1/2017 » 6/1/2017
Illinois NENA/APCO Virtual 5K 9-1-1 Run

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2017 Indiana NENA/APCO Conference


IL - 9-1-1 Center Supervisor Program
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IL - 9-1-1 Center Supervisor Program

11/30/2016 to 12/2/2016
When: 11/30/2016
8:30 AM
Where: Northwest Central Dispatch System
1975 E. Davis St
Arlington Heights, Illinois  60005
United States
Presenter: Lisa Fulton, ENP
Contact: Ty Wooten, ENP
202-618-4408


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This course gives new supervisors the skills they need tosucceed in their positions. Experienced supervisors leave with updated, refreshed skills that further their careers. Using a combination of lecture and practical exercises, students learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills and tips for their toolbox.

This is a 3-day In-Person only class.

All students attending the course should bring a laptop or other portable computing device with the ability to connect to the internet and send email.  

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