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12/5/2016 » 12/9/2016
Center Manager Certification Program - Natick, MA

1/14/2017 » 1/28/2017
ENP Exam - Winter 2017

1/16/2017 » 1/20/2017
CMCP - Chandler, AZ

1/27/2017
Tactical Dispatch for the Telecommunicator - Allentown, PA


#WebinarWednesday - Keep Your Center Out of the Headlines!
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#WebinarWednesday - Keep Your Center Out of the Headlines!

Join us for this hour-long webinar examining some of the most frequent errors that result in litigation or negative coverage and how this can be avoided. Specifically, you’ll hear about: ctual cases where 9-1-1 centers and personnel were found liable based on things done or said; and areas of concentrated policy and training that improve performance, prevent future errors, and keep you out of the headlines or witness chair.

10/5/2016
When: 10/05/2016
3:00 PM
Where: 3PM Eastern (live) or On-Demand (Dial-in details TBA)
United States
Contact: Ty Wooten


Online registration is closed.
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9-1-1 centers have almost no margin for error. Any mistake invites inquiries from lawyers or reporters, sometimes with very serious repercussions. Don’t let it happen to you! Join us for this hour-long webinar examining some of the most frequent errors that result in litigation or negative coverage and how this can be avoided. Specifically, you’ll hear about:

  • Actual cases where 9-1-1 centers and personnel were found liable based on things done or said; and
  • Areas of concentrated policy and training that improve performance, prevent future errors, and keep you out of the headlines or witness chair.

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Can't attend on the 5th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.

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