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Center Manager Certification Program - Alexandria, VA

Center Training Officer Program - Roseville, MI
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Center Training Officer Program - Roseville, MI

 Export to Your Calendar 2/22/2017 to 2/24/2017
When: Wednesday, February 22, 2017
8:30 AM
Where: Map this event »
Roseville City Hall Library / Erin Auditorium
29777 Gratiot Ave.
Roseville, Michigan  48066
United States
Contact: Ty Wooten
(202) 618-4408

Online registration is available until: 2/17/2017
« Go to Upcoming Event List  

In the PSAP, people are your most important resource. The NENA Center Training Officer (CTO) Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates. The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for trainee success. CTO software with the exclusive NENA Daily Observation Report template is provided by Agency360 Public Safety Software (

* Please note, all registrants should bring a laptop computer with a USB drive and WiFi enabled in order to fully participate in daily assignments and activities.

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