9-1-1 Center Supervisor - Roseville, MI
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9-1-1 Center Supervisor - Roseville, MI

3/13/2017 to 3/15/2017
When: Monday, March 13, 2017
8:30 AM
Where: Roseville City Hall Library / Erin Auditorium
29777 Gratiot Ave.
Roseville, Michigan  48066
United States
Contact: Ty Wooten
(202) 618-4408


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This course gives new supervisors the skills they need tosucceed in their positions. Experienced supervisors leave with updated, refreshed skills that further their careers. Using a combination of lecture and practical exercises, students learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills and tips for their toolbox.

This is a 3-day In-Person only class.

All students attending the course should bring a laptop or other portable computing device with the ability to connect to the internet and send email.