Search NENA.org
Sign In


Forgot your password?

Haven't registered yet?

NENA News
Calendar

9/26/2016 » 9/30/2016
Center Manager Certification Program - Cookeville, TN

9/29/2016
IL - Quality Assurance: Achieving QA/QI in the PSAP

10/1/2016 » 10/15/2016
ENP Exam - Fall 2016

10/3/2016 » 10/7/2016
Center Manager Certification Program - Cary, NC

10/5/2016
#WebinarWednesday - Keep Your Center Out of the Headlines!


NENA News, Press, & Stories...: Home Page

NENA-INF-002 APPROVED: MASS CALLING EVENTS

Friday, September 07, 2012  
Posted by: Delaine Arnold
Share |

The Effect of Mass Calling Events on Legacy SR to PSAP Trunking, August 28, 2012, has been NENA Board approved and posted to the NENA website.

This NENA Information Document (NID) discusses a situation that was observed when a Mass Calling Event to 9-1-1 occurred within a Legacy 9-1-1 system provider platform.  Investigation by the Network Reliability Steering Committee (NRSC) determined that certain types of Legacy Selective Routers (SR) are susceptible to removing SR to PSAP trunks from service during high call volume events.  This document will discuss certain procedures, and policies that NENA, Legacy SR Operators, Public Safety agencies, and other equipment and network providers can do, alone or together, to prevent the SR from removing trunks from service.  The Network Reliability Steering Committee (NRSC) created a document outlining their findings.  It is ATIS-0100034, which can be located at www.atis.org in the document center.  A copy of the recommendations made in ATIS-0100034 is included in Appendix A of this NENA Information Document (NID).


(c) 2013-14 NENA - National Emergency Number Association, Alexandria, VA
Please report errors, omissions, or concerns to NENA's Webmaster
Forgot your User Name or Password? - Automated Password Reset

NENA Intellectual Property Rights Policy