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Friends of 9-1-1 Launches Scholarship Program for Emergency Call Takers

Monday, April 14, 2014   (0 Comments)
Posted by: Chris Nussman
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Emergency call takers have a new opportunity for education and professional development as the Friends of 9-1-1 initiative announces the availability of Telecommunicator Continuing Education Scholarships.Applications for the program are being accepted through April 30 and are open to any 9-1-1 call taker with at least one year of experience and in good standing with his or her employer.

"Being a 9-1-1 call taker is a rewarding but pressure-packed job,” explained Brian Fontes, CEO of NENA – The 9-1-1 Association. "It requires a variety of skills gained through training and experience. These professionals often work long shifts, handling dozens of calls, and often not knowing how or if the various emergencies are resolved. Being responsive to those in need, harnessing new technologies, and managing the stress of the job drives a need for expanded training, professional development, and wellness programs for call takers in nearly every community.”

According to Fontes, NENA established the Friends of 9-1-1 program to both improve 9-1-1 service to the public, as well as provide an avenue for the public to say "thank you” to 9-1-1 professionals through support for training and wellness programs, especially in budget-strapped communities. The program was launched at a special screening of the filmThe Callin March 2013, where Academy Award winner Halle Berry, who plays a 9-1-1 operator in the film, personally praised local 9-1-1 professionals for their lifesaving work.

The scholarships are the first to be made available through Friends of 9-1-1. Each Telecommunicator Continuing Education Scholarship recipient will receive:

  • Complimentary registration to the NENA 2014 Conference & Expo, a savings of $829;
  • Complimentary registration for a one-day, pre-conference course of choice at NENA 2014, an additional savings of $275; and
  • A $500 travel stipend.

"We are pleased to further support the training of hard-working 9-1-1 emergency communication professionals,” Fontes said. "April is National 9-1-1 Education Month, and April 13-19 is National Public Safety Telecommunicators Week, so the timing is perfect to promote an initiative like this.”

Interested applicants can click here to learn more and to apply online. To show your support for the 9-1-1 community and become a Friend of 9-1-1, visit here

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