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#WebinarWednesday - Keep Your Center Out of the Headlines!


NENA News, Press, & Stories...: Home Page

NENA Announces Webinar on Dealing with Problem Employees

Friday, October 17, 2014   (0 Comments)
Posted by: Chris Nussman
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Managing the Problem Employee
Wednesday, October 29 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!

Problem employees can be found in every profession. However, in the 9-1-1 center, poor performance and unprofessionalism can negatively affect the entire team and degrade the level of service provided to the public. Without a fair, objective, and consistent method in place for dealing with these situations, you may find yourself unable to resolve problem employee issues, or worse, expose your center to a potential lawsuit.

Join us for this webinar to learn about the steps you can take and procedures you can implement to effectively deal with problem employees and get the most out of your staff. Attendees will come away with a thorough understanding of evaluations, performance improvement plans, and discipline best practices and receive access to sample policies and forms.

Can't attend on the 29th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.


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