NENA Announces Webinar on Dealing with Problem Employees
Friday, October 17, 2014
Posted by: Chris Nussman
Managing the Problem Employee
Wednesday, October 29 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!
Problem employees can be found in every profession. However, in
the 9-1-1 center, poor performance and unprofessionalism can negatively affect
the entire team and degrade the level of service provided to the public.
Without a fair, objective, and consistent method in place for dealing with
these situations, you may find yourself unable to resolve problem employee
issues, or worse, expose your center to a potential lawsuit.
Join us for this webinar to learn about the steps you can take and
procedures you can implement to effectively deal with problem employees and get
the most out of your staff. Attendees will come away with a thorough
understanding of evaluations, performance improvement plans, and discipline
best practices and receive access to sample policies and forms.
attend on the 29th? Register now and you will receive an email
after the live presentation with instructions for accessing the on-demand
and web-access details will be provided to attendees via email the week of the