Search NENA.org
Sign In
Sign In securely
NENA News
Calendar

3/1/2017 » 6/1/2017
Illinois NENA/APCO Virtual 5K 9-1-1 Run

5/22/2017 » 5/25/2017
2017 Michigan 911 Conference

6/3/2017 » 6/8/2017
NENA 2017 Conference & Expo

7/10/2017 » 7/14/2017
CMCP - Galloway, NJ


NENA News, Press, & Stories...: Home Page

NENA Video Relay Service & IP Relay Service PSAP Interaction Information Document Now Available

Thursday, July 16, 2015   (0 Comments)
Posted by: Chris Nussman
Share |

The NENA Video Relay Service (VRS) and Internet Protocol Relay Service (IP Relay) PSAP Interaction Information Document is intended to provide guidelines for PSAPs and recommendations to the FCC regarding:

  • Emergency calls to 9‑1‑1 via Video Relay and IP Relay Services (or similar third party entity)
  • Effective relay of such calls to the appropriate Public Safety Answering Point (PSAP)
  • Interaction between the caller, the Communication Assistants (CAs) and the PSAP Telecommunicators

(c) 2013-14 NENA - National Emergency Number Association, Alexandria, VA
Please report errors, omissions, or concerns to NENA's Webmaster
Forgot your User Name or Password? - Automated Password Reset

NENA Intellectual Property Rights Policy