City of Portland Bureau of Emergency Communications
3732 SE 99TH ST
Portland, Oregon 97266
Conduct a comprehensive staffing study to review the long term staffing requirements, operational set-up, including training, scheduling, ongoing education and quality control.
The City of Portland’s City Council has directed the Bureau of Emergency Communications (BOEC) to conduct a comprehensive staffing study to review its long term staffing requirements, operational set-up; including training, scheduling, ongoing education and quality control. This study must be completed before the FY 2017-2018 budget process has been finalized.
The selected vendor will conduct a thorough review and analysis of BOEC’S operations, unique staffing needs, training, performance, overall service delivery, and an organizational staffing study. Identify implementation recommendations that are effective and achievable in the context of an overall strategy, using 9-1-1 best practices