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9/26/2016 » 9/30/2016
Center Manager Certification Program - Cookeville, TN

9/29/2016
IL - Quality Assurance: Achieving QA/QI in the PSAP

10/1/2016 » 10/15/2016
ENP Exam - Fall 2016

10/3/2016 » 10/7/2016
Center Manager Certification Program - Cary, NC

10/5/2016
#WebinarWednesday - Keep Your Center Out of the Headlines!


NENA News, Press, & Stories...: Home Page

Next #WebinarWednesday: Keep Your Center Out of the Headlines!

Monday, September 19, 2016   (0 Comments)
Posted by: Chris Nussman
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Keep Your Center Out of the Headlines!
***New Date*** Wednesday, October 5 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!

9-1-1 centers have almost no margin for error. Any mistake invites inquiries from lawyers or reporters, sometimes with very serious repercussions. Don’t let it happen to you! Join us for this hour-long webinar examining some of the most frequent errors that result in litigation or negative coverage and how this can be avoided. Specifically, you’ll hear about:

  • Actual cases where 9-1-1 centers and personnel were found liable based on things done or said; and
  • Areas of concentrated policy and training that improve performance, prevent errors, and keep you out of the headlines or witness chair.

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Can't attend on the 5th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.


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