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Continuity of Operations Plans for PSAPs
Category:Preparing for the Worst
Instructor(s):Donna Wright, ENP

Does your PSAP have a Continuity of Operations Plan (CoOP)? While most centers have overarching disaster plans and make logistical preparations (to varying degrees) for disaster response and recovery, what would happen to your management team in the wake of catastrophic events?

Do all your key personnel know the order of succession for your agency? Are they well versed in carrying out essential functions and roles they may have to assume? Are procedures in place for relocation, devolution, and reconstruction? Whether you have a Continuity of Operations Plan or not, this course will show you how to create one, or improve what you already have in place. Additionally, attendees will learn the elements necessary for writing comprehensive and effective CoOPs, strategies for informing and educating team members, and methods for enacting the plan under extreme circumstances.

NENA Courses - Preparing for the Worst

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The Preparing for the Worst course suite utilizes a hands-on approach to showing emergency communications professionals all sides of disaster preparation, management, and mitigation so that no call for help ever goes unanswered.
Item Name Posted By Date Posted
Continuity of Operations Plans for PSAPs Link  more ] Administration 12/3/2011
Advanced Disaster Planning for PSAPs Link  more ] Administration 12/3/2011
Disaster Planning for PSAPs Link  more ] Administration 12/3/2011
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