E9-1-1 PSAP CPE Site Characteristics
Technical Information Document is a guide for PSAP managers and for the
designers, manufacturers and installers of PSAP CPE (Customer Premises
Equipment). It identifies the required and desirable characteristics of
the PSAP facilities that house the supporting CPE. "Supporting CPE”
includes all of the equipment and facilities that support PSAP
operations with the exception of call taker or dispatch related
equipment that is located in the workspace. Supporting CPE is often
located in a "back room” and is sometimes referred to as "backroom”
This document is not intended to
- describe the optimum environmental conditions of the PSAP’s workspace.
- provide complete design specifications for PSAP equipment.
Adherence to these recommendations will not ensure the quality of the
performance of the Customer Premises Equipment. This document should
not be used as an exclusive procurement specification.