Search NENA.org
Sign In

Sign In securely

Haven't registered yet?

NENA News
Calendar

3/1/2017 » 6/1/2017
Illinois NENA/APCO Virtual 5K 9-1-1 Run

3/29/2017
#WebinarWednesday - Making Difficult Conversations Easier

4/8/2017 » 4/22/2017
ENP Exam - Spring 2017

4/17/2017 » 4/21/2017
2017 Indiana NENA/APCO Conference


Caught in the Middle: A Guide to Middle Management
Share |
The heart of management in public safety communications rests on the shoulders of the "middle managers”.  This course provides strategies for success for supervisors and managers who are caught in the middle. Real world examples and techniques will be utilized to assist middle managers in understanding the best ways to communicate messages up and down, developing leadership qualities in themselves and mentoring subordinates, and avoiding the land mines that can impact both PSAP operations and career advancement.
(c) 2013-14 NENA - National Emergency Number Association, Alexandria, VA
Please report errors, omissions, or concerns to NENA's Webmaster
Forgot your User Name or Password? - Automated Password Reset

NENA Intellectual Property Rights Policy