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9/26/2016 » 9/30/2016
Center Manager Certification Program - Cookeville, TN

9/29/2016
IL - Quality Assurance: Achieving QA/QI in the PSAP

10/1/2016 » 10/15/2016
ENP Exam - Fall 2016

10/3/2016 » 10/7/2016
Center Manager Certification Program - Cary, NC

10/5/2016
#WebinarWednesday - Keep Your Center Out of the Headlines!


Government Education
Category:Getting the Word Out
Instructor(s): Christy Williams, ENP

New and emerging technologies are reshaping emergency communications in ways we could not have predicted even just a few years ago. Wireless, VoIP, and Next Generation 9-1-1 have brought new technical, operational, and educational challenges to the industry and 9-1-1 entities are struggling to keep pace. At a time when PSAPs are in dire need of funding for critical upgrades, policy makers must be made aware of the issues facing public safety.

You can make a difference in your community and beyond by learning how to deliver effective messages to agents of change. Come to this interactive course and learn proven techniques for reaching local, state, and national policymakers. This class will provide you with examples of successful stakeholder education campaigns, and show you how to craft and communicate your message effectively by providing you with the tools to develop strategic plans, create marketing materials, write persuasive speeches, and more.

NENA Courses - Getting the Word Out

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The Getting the Word Out course suite addresses the best ways to deliver educational and training-related messages to varied and diverse audiences and will give you the tools you need to empower others to act as informed and persuasive voices for 9-1-1 and public safety issues.
Item Name Posted By Date Posted
Government Education Link  more ] Administration 12/3/2011
"In the Trenches" Approach to Public Education Link  more ] Administration 12/3/2011
Training the 9-1-1 Trainer Link  more ] Administration 12/3/2011
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