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12/5/2016 » 12/9/2016
Center Manager Certification Program - Natick, MA

1/14/2017 » 1/28/2017
ENP Exam - Winter 2017

1/16/2017 » 1/20/2017
CMCP - Chandler, AZ

Tactical Dispatch for the Telecommunicator - Allentown, PA

Human Resources - Resource List
Full Name:
Human Resources - Resource List
Document Type: Reference
Standard Number: NENA-REF-004.2-2015 (originally NENA 54-501)

This "NENA Resource List for Human Resources Information” is a tool for PSAP managers and administrators to use as a resource for locating information on various Human Resources related information

This document is provided as a resource for PSAP managers and administrators to use in locating information related to various Human Resources issues. Resources are available concerning the following issues:

  • Legal Issues and Informational Sources
  • Employee Selection
  • Employee Training
  • Scheduling and Staffing
  • PSAP Operations
  • Employee Assistance
  • General Issues

The listing covers operational issues as well as matters that may affect the human resources of 9-1-1 Communications Centers.

Committee Name(s): PSAP Operations

Created: 09/06/2005


Human Resources - Resource List


PSAP Staffing Guidelines Report

Staffing Worksheet- Excel

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