Ostrich to Eagle: Improving the PSAP Work Culture

 

The Ostrich to Eagle: Improving the PSAP Work Culture course is no longer available. 

NENA Courses - Expanding Your Horizons

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The Expanding Your Horizons course suite focuses on a number of the major PSAP-centric issues impacting public safety professionals nationwide – be they the telecommunicators on the floor, the communications center directors, or anyone in between. If you are looking to hone your skills, increase your awareness, or take your talents to the next level, these are the classes for you.
Item Name Posted By Date Posted
Overcoming Negativity in the Comm Center Link  more ] Administration 12/3/2011
Supervisory Development Link  more ] Administration 2/6/2014
Customer Service for 9-1-1 Professionals Link  more ] Administration 12/3/2011
Ostrich to Eagle: Improving the PSAP Work Culture Link  more ] Administration 12/3/2011
Change Management in 9-1-1 Link  more ] Administration 12/3/2011