Category: The Future is HERE!
Instructor(s): Eric Parry, ENP, Christy Williams, ENP, Bob Currier, ENP
As we move towards the implementation of Next Generation 9-1-1, a new set of technological, operational, and public policy issues that 9-1-1 professionals, industry partners, and government officials must understand is emerging. NG9-1-1 will change how emergency service calls originate, as well as how they are routed and delivered to PSAPs. This course is designed to help attendees evaluate both the promise and potential pitfalls of this new system.
Next Generation 9-1-1 will revolutionize how the public accesses emergency services and alter the entire technological landscape within which existing public safety agencies operate. In addition to addressing how NG will transform the traditional 9-1-1 model, participants will explore the evolution of IP-based communications, transition issues, and NENA’s Next Generation 9-1-1 activities. This constantly updated, one-of-a-kind offering covers these issues and more, and is for anyone looking to see what the future holds for emergency response.
Over the past decade, the telecommunications industry has advanced at what was once an unimaginable rate. The 9-1-1 community has struggled to keep pace and to adapt and modernize the existing emergency communications system. In order to truly maintain the level of service expected by the public, public safety communications must move towards a new paradigm.
Attendees of courses in the Future is HERE suite of offerings can expect to learn about the future of our industry – an IP-enabled, inter-networked, “system of systems” that has come to be known as Next Generation 9-1-1(?). These courses demonstrate how the ever-evolving technological landscape will affect all aspects of 9-1-1 operations, systems, and public policy.