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3/1/2017 » 6/1/2017
Illinois NENA/APCO Virtual 5K 9-1-1 Run

3/29/2017
#WebinarWednesday - Making Difficult Conversations Easier

4/8/2017 » 4/22/2017
ENP Exam - Spring 2017

4/17/2017 » 4/21/2017
2017 Indiana NENA/APCO Conference


Life Skills for Telecommunicators
The Life Skills for Telecommunicators course is no longer available. 

 

 

NENA Courses - Learning the Ropes

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New to 9-1-1? Need help deciphering all those system maps and acronyms? Tired of sitting in meetings and wondering if those around you are speaking another language? Whether you are looking for an overview of the entire emergency communications system, or need to become knowledgeable about individual components and technologies that make up the 9-1-1 universe, the Learning the Ropes suite of classes is the place to start.

Attendees can expect to gain the familiarity they need to take the training wheels off the bike, and build a solid foundation for a career in public safety. Each course is presented using non-technical language and utilizes a straightforward approach to explaining the building blocks of the 9-1-1 system.
Item Name Posted By Date Posted
Life Skills for Telecommunicators Link  more ] Administration 12/3/2011
Understanding GIS for the PSAP Link  more ] Administration 12/3/2011
Intro to Converging 9-1-1 Technologies Link  more ] Administration 12/3/2011
The 9-1-1 Puzzle: Putting All the Pieces Together Link  more ] Administration 12/3/2011
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