Sign In

Forgot your password?

Haven't registered yet?


11/7/2016 » 11/9/2016
WY APCO/NENA Annual Conference

11/14/2016 » 11/18/2016
Center Manager Certification Program - Alexandria, VA

Media Resources

Summary of General 9-1-1 Information

These pages are also available under the Public & Media menu tab.

  • General Information- What is 9-1-1? Enhanced 9-1-1? Who Pays? and other info including non-English speakers, and/or hearing/speach impaired callers.
  • 9-1-1 Statistics- Percentages of Counties and Population with 9-1-1 service, 9-1-1 Call Volume, definitions of types of 9-1-1 service.
  • 9-1-1 Origin and History- A time line from the thought in 1957 through 1967 when the FCC decided the number would be 9-1-1, continuing until recently.
  • Cell Phones & 9-1-1- Special information concerning the unique issues with cell phones. Includes information and definitions of Phase I and Phase IIservice.
  • VoIP & 9-1-1- Voice Over Internet Protocol phones also have special considerations with 9-1-1 service.
  • 9-1-1 Usage Tips- A top ten list of tips for consumers and links to other web sites with additional information.
  • Wireless 9-1-1 Status- USDOT/NENAproject to collect data on the status of wireless 9-1-1 implementation. Also includes
    • County by County interactive map of this information.
    • List of State 9-1-1 Fees

Media Inquires? Please contact Chris Nussman

(c) 2013-14 NENA - National Emergency Number Association, Alexandria, VA
Please report errors, omissions, or concerns to NENA's Webmaster
Forgot your User Name or Password? - Automated Password Reset

NENA Intellectual Property Rights Policy