PSAP Call Back to All 9-1-1 Callers, Combating Wireless E911 Fraud
and Mobile Emergency Service (E911M) Technical Information Document (ARCHIVED 10/07/2016)
document contains standards requirements for providing the PSAP with a
working callback number to all wireless phones that call 9-1-1. It
brings with it the solution to a number of other open issues.
E911M transforms E911 from a fixed network service to a
mobile network service. It opens the door to the delivery new mobile
emergency services through new access technologies such as voice over
IP, 3G wireless, WiFI/WiMax and NGN Convergence. E911M also provides new
capabilities for the PSAP and wireless service provider to deal
pro-actively with fraudulent 9-1-1 calling behavior. While these
benefits are difficult to quantify at this stage of development, they
can’t be overlooked.
This document contains standards requirements for the following capabilities.
- Enable a PSAP to call back all phones, including wired, wireless, mobile or fixed phones, used to originate a 9-1-1 call.
- Combat fraudulent 9-1-1 calling from wireless and mobile phones.
- Manage mobility for all mobile phones used to call 9-1-1 or invoke any emergency service.
- Introduce new services to improve mobile emergency communication
between a PSAP and other PSAPs, the public, responders and other