| Thursday, June 7 |
8:00AM – 6:00PM |
Center Manager Certification Program* |
| Friday, June 8 |
8:00AM – 6:00PM |
Center Manager Certification Program*
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| Saturday, June 9 |
7:30AM – 4:30PM |
Registration Open |
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8:00AM – 6:00PM |
Center Manager Certification Program*
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8:30AM – 4:30PM |
Pre-Conference Training Courses*
- Achieving Excellence in 9-1-1 Center Management
(Day 1)
- Preparing for Next Generation 9-1-1 Databases
(Day 1)
- 9-1-1 Center Consolidation
- Introduction to Next Generation 9-1-1
- Quality Assurance Beyond Call Taking
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| Sunday, June 10 |
7:30AM – 5:30PM |
Registration Open |
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8:00AM – 6:00PM |
Center Manager Certification Program*
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8:30AM – 4:30PM |
Pre-Conference Training Courses*
- Achieving Excellence in 9-1-1
Center Management (Day 2)
- Preparing for Next Generation
9-1-1 Databases (Day 2)
- Bully Beware
- Communications Center Staffing
Workshop
- Liability Issues in the 9-1-1
Center
- Managing Your Project Manager
- Transition to Next Generation
9-1-1
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8:30AM – 12:30PM |
NAED Police Leader Seminar* |
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1:00PM – 4:00PM |
PSAP Tour |
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1:30PM – 5:30PM |
NAED Fire Leader Seminar* |
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4:30PM – 5:30PM |
Membership Meeting |
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5:30PM – 6:30PM |
Awards Ceremony |
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| Monday, June 11 |
6:30AM – 5:00PM |
Registration Open |
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7:00AM – 7:45AM |
First Timers’ Breakfast |
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8:00AM – 10:00AM |
Opening Keynote Session featuring J.R. Martinez |
|
10:00AM – 1:30PM |
Exhibit Hall Open |
| 10:15PM – 1:00PM | Buzz Sessions |
| 1:00PM – 4:00PM | PSAP Tour |
| 1:30PM – 4:30PM | Queen Mary Spouse & Guest Tour |
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1:30PM – 5:00PM |
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4:00PM – 7:30PM |
Exhibit Hall Open |
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5:00PM – 7:30PM |
Welcome Reception in the Exhibit Hall |
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| Tuesday, June 12 |
7:00AM – 5:00PM |
Registration Open |
|
8:00AM – 10:00AM |
General Session: Future Proofing 9-1-1 for the Broadband Era |
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10:00AM – 11:00AM |
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11:00AM – 4:00PM |
Exhibit Hall Open |
| 11:15AM – 1:00PM | Buzz Sessions |
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1:30PM – 2:30PM |
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| 1:30PM – 4:30PM | Queen Mary Spouse & Guest Tour |
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2:30PM – 4:00PM |
Exhibit Hall Reception |
| 2:45PM – 3:30PM | Buzz Sessions |
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4:00PM – 5:00PM |
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5:30PM – 6:30PM |
ENP & Leadership Reception |
| 6:30PM – 9:00PM | NG9-1-1 Institute Partnership Reception |
| Wednesday, June 13 |
7:30AM – 2:00PM |
Registration Open |
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7:45AM – 8:45AM |
Regional Breakfasts |
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9:00AM – 12:00PM |
Super Session
- Crossing the Generational Divide
- Enabling Smarter Response
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12:15PM – 3:15PM |
Chapter Leadership Forum*
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| 1:00PM – 4:00PM | PSAP Tour |
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1:30PM – 5:00PM
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6:00PM – 9:00PM |
Installation Banquet & Gala
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| Thursday, June 14 |
8:00AM – 9:00AM |
NENA Executive Board Open Meeting |
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9:00AM – 5:00PM |
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*Additional registration and/or advance notice of participation required |
