NENA 2014 Free Thursday Workshop
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What Does That Box Do? NG9-1-1 Components & How They Work
Thursday, June 19 | 8:00AM - 1:00PM

The telecommunications industry has advanced at what was once an unimaginable rate. Over this time of rapid change, the 9-1-1 community has struggled to keep pace in adapting and modernizing existing emergency communications systems and networks. Next Generation 9-1-1 is now here and 9-1-1 Administrators, now more than ever, are in control of their respective 9-1-1 systems. As such, it is critical that public safety professionals have a fundamental understanding of the inner workings of Next Generation 9-1-1.

This workshop overviews the myriad of network elements, application level components, multiple databases, and human processes that make up the NG9-1-1 network, as well how these critical parts interconnect and interface to provide 9-1-1 service.

The workshop takes a no nonsense approach and provides the attendee with a solid, foundational understanding of NG9-1-1, both the system and the service.