EVENT HELD: November 4-8, 2013
Illinois Institute of Technology, Rice Campus, Wheaton IL
9-1-1 & Tech Industry
Experts Successfully Test 21st Century 9-1-1 Capabilities &
Features
Representatives from almost two dozen public safety service providers
came together to test the features that would enable 9-1-1 centers across the
country to keep pace with consumer technologies and introduce multimedia "call”
capabilities, allowing text, images, and
real-time video to be sent from those in need of emergency assistance directly
to 9-1-1 call takers.
This
Industry Collaboration Event, dubbed "ICE 8”, focused on testing interfaces for
logging of processing events and recording NG9-1-1 multimedia and call data, as
well as interfaces for retrieving and reproducing both. NENA’s "i3” NG9-1-1
standard specifies the system interfaces that were tested at ICE 8.
"Through
the ICE initiative, NENA is proud to provide a space for all relevant players
to come together in an open, collaborative atmosphere to test the products and
services that will ultimately enable Next Generation 9-1-1 and improve
emergency responses for all citizens in need,” said NENA President Bernard
Brown, ENP. "We thank the Illinois Institute of Technology for hosting this
critical event and INdigital for assisting in establishing the network
connectivity between participants.”
Additional ICE program details are available at
www.nena.org/ice.
ICE 8 Final Summary Report
In NG9-1-1, all call media must be recorded, including
voice, video, and text. In addition, all elements involved in call processing
log event records for each step in the process. The NENA i3 Solution defines
standard interfaces for recording and retrieving all of this data in order to
provide historical records for legal purposes and for analyzing and troubleshooting
NG9-1-1 processes. The ICE 8 event, being planned for the fall of 2013, will
allow vendors of all NG9-1-1 call processing elements to test logging,
recording and retrieval interfaces while processing calls from origination to
termination with different media types.
More information on ICE:
- Delaine Arnold – NENA ICE
Testing Coordination Manager - 813.960.1698
- Roger Hixson – NENA Technical
Issues Director - 614.442.9110
- Ty Wooten– NENA Director of Education & Operational Issues
ICE 8 Participants
- Michael Smith – DSS Corp Chair
- Simon Farrow - Stancil Vice Chair
- Matthew Varner – Verint Systems
- Robert Bowman – Higherground
- Guy Churchouse – Revcord
- Dave Higton – NICE Systems
- Jim Daniel – Voice Print International
- Mattthew Daughtrey - Eventide
- David Staub - Assure911
- Helmut (Hal) Koch - EXACOM
- Gene
Shennikov - Versadial
- Brian Berkovits - CVDS
- Brian Knueppel - Acme Packet
- Chris Flynn - Aculab
- Dan Banks - Digital Data Technologies
- Dan Mongrain - Frequentis
- Avery Penniston - Geocomm
- James Kinney -- INdigital
- Philip Reichl - Modular Communications Systems
- Patrick Voight - Synergen Emergency Services
- Jeff Knighton - Voiceriver
- Christian Militeau, ENP - Intrado
- Jerry Eisner - Redsky
Charter
Elements to be tested include, but are
not limited to:
- Elements identified in the i3 architecture that
are required to log processing events. This includes almost all elements
involved in processing "calls” of any kind: I3 PSAP, ESRP, Bridge
Services, BCF, LVF, ECRF, LNG, LSRG, and LPG.
- The Logging Service as defined in the i3
standard (NENA 08-003), including media recording, event logging, retrieval of
events, and playback of media.
- Elements that wish to test an Instant Recall
function that retrieves event records and plays back media from a logger, such
as CAD and RMS elements.
- Elements that wish to test retrieving event
records from a logger for creating statistical, traffic analysis or
trouble-shooting reports, such as MIS elements.
- LIS and Time Services are important supporting
elements, and vendors of those elements are strongly encouraged to participate.
The Interfaces to be tested (defined in
NENA 08-003):
- Recording of voice, video and text media
- Event Logging by both network and PSAP
Functional Elements
- Queries and retrieval/playback of media and
events
The
ICE 8 Planning Committee will develop appropriate Scenarios, Test Plans, and
Data Collection and Reporting mechanisms for executing the interoperability
tests. The collection/reporting mechanisms for this event will be developed
with the assistance of Devery Thumann of the ICE Steering Committee, who headed
the Data Collection and Reporting Committee in previous ICE events.