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9/26/2016 » 9/30/2016
Center Manager Certification Program - Cookeville, TN

9/29/2016
IL - Quality Assurance: Achieving QA/QI in the PSAP

10/1/2016 » 10/15/2016
ENP Exam - Fall 2016

10/3/2016 » 10/7/2016
Center Manager Certification Program - Cary, NC

10/5/2016
#WebinarWednesday - Keep Your Center Out of the Headlines!


Transition to Next Generation 9-1-1
Category: The Future is HERE!
Instructor(s): Christy Williams, ENP

You know the basics of Next Generation 9-1-1, your community is looking at converging technologies and making some changes in your networking and call routing, and you are, quite frankly, a bit overwhelmed! Between budget considerations, technical planning, operational planning, and governance issues, there is great deal to accomplish before an NG9-1-1 system can be fully implemented. But what is your transition plan? Is there an order to move in or a checklist to make sure you do everything that needs to be done?
 
Come to this class and learn some transition strategies for planning your migration to Next Generation 9-1-1. Whether you are going the baby-steps route or looking to do it all at once, we will talk you through the creation of a master plan for this major change that is occurring in our industry. Topics include: a review of NG9-1-1 and its impact on PSAPs; working with a consultant (or not); developing a master plan; developing a transition plan or migration path; components of NG9-1-1 (technology, operations, standards); procurement; and implementations in progress.

NENA Courses - GIS, Databases & Systems

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Over the past decade, the telecommunications industry has advanced at what was once an unimaginable rate. The 9-1-1 community has struggled to keep pace and to adapt and modernize the existing emergency communications system. In order to truly maintain the level of service expected by the public, public safety communications must move towards a new paradigm.

Attendees of courses in the Future is HERE suite of offerings can expect to learn about the future of our industry – an IP-enabled, inter-networked, “system of systems” that has come to be known as Next Generation 9-1-1(?). These courses demonstrate how the ever-evolving technological landscape will affect all aspects of 9-1-1 operations, systems, and public policy.
Item Name Posted By Date Posted
Understanding Databases in NG9-1-1 Link  more ] Administration 2/9/2014
Advanced GIS Link  more ] Administration 12/3/2011
GIS & NG9-1-1 for the PSAP Link  more ] Administration 12/3/2011
Preparing for NG9-1-1 Databases Link  more ] Administration 3/5/2012
Intro to Next Generation 9-1-1 Link  more ] Administration 12/3/2011
(c) 2013-14 NENA - National Emergency Number Association, Alexandria, VA
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