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3/1/2017 » 6/1/2017
Illinois NENA/APCO Virtual 5K 9-1-1 Run

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ENP Exam - Spring 2017


VoIP 9-1-1 Deployment & Operations
Full Name:
VoIP E9-1-1 Deployment and Operational Guidelines
Document Type:Informational
Standard Number:56-504

This document has been developed as a best practice for the deployment of VoIP E9-1-1 service. As such, its primary goal is to set expectations and improve communications among the parties involved in the deployment process. The intent of this document is to offer guidance to VoIP Providers, 9-1-1 Governing Authorities and PSAP Managers/Administrators prior to and during the process of VoIP E9-1-1 deployment. This document specifically addresses VoIP E9-1-1 deployments using dynamic ALI. It does not cover static VoIP using traditional wireline ALI.

This document is has been developed to assist 9-1-1 Governing Authorities, PSAP Managers/Administrators and VoIP Providers with the process of VoIP E9-1-1 deployment. As such, its primary goal is to set expectations and improve communications among the parties involved in the deployment process. Guidance is provided on the following topics:

  • PSAP and VSP Preparation
  • Deployment Planning
  • MSAG Validation
  • Testing
  • Training
  • Technical and Maintenance Issues

A checklist outlining VoIP implementation and a sample shell record are provided as Exhibits.


Committee Name(s):
Standard Operating Procedures

Created:06/06/2006
Revised:

Reviewed:



Document:
VoIP E9-1-1 Deployment and Operational Guidelines
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