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NENA News
Calendar

9/26/2016 » 9/30/2016
Center Manager Certification Program - Cookeville, TN

9/29/2016
IL - Quality Assurance: Achieving QA/QI in the PSAP

10/1/2016 » 10/15/2016
ENP Exam - Fall 2016

10/3/2016 » 10/7/2016
Center Manager Certification Program - Cary, NC

10/5/2016
#WebinarWednesday - Keep Your Center Out of the Headlines!


SBP, CIF, NES Schedule at a Glance
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Sunday, October 9

7:30AM – 6:00PM SBP & Education Summit Registration

8:00AM – 4:30PM Pre-Conference Course: Cybersecurity in the PSAP

8:00AM – 4:30PM Pre-Conference Course: Recruit, Hire, Retain, & Promote for Success

4:30PM – 5:30PM First Timer Orientation

6:00PM – 7:30PM Welcome Reception

Monday, October 10

7:00AM – 5:00PM SBP & Education Summit Registration

8:00AM – 9:20AM SBP Opening Session

8:30AM – 5:00PM Education Summit Course: Center Training Officer Program (Day 1)

8:30AM – 5:00PM Education Summit Course: 9-1-1 Customer Service: Takes Seconds, Saves Minutes

10:00AM – 12:00PM SBP Breakouts

12:00PM – 1:20PM Networking Lunch

1:30PM – 5:15PM SBP Breakouts

Tuesday, October 11

7:30AM – 12:00PM SBP & Education Summit Registration

8:00AM – 12:00PM SBP Breakouts

8:30AM – 5:00PM Education Summit Course: Center Training Officer Program (Day 2)

8:30AM – 5:00PM Education Summit Course: Liability Issues in the 9-1-1 Center

12:00PM – 1:20PM Lunch on Your Own

1:30PM – 5:15PM SBP Breakouts

Wednesday, October 12

8:00AM – 4:00PM CIF & Education Summit Registration

8:30AM – 11:15PM SBP Breakouts

8:30AM – 5:00PM Education Summit Course: Center Training Officer Program (Day 3)

8:30AM – 5:00PM Education Summit Course: Disability Awareness for 9-1-1 Telecommunicators

11:30AM – 12:30PM SBP Wrap-Up Session

12:30PM SBP Adjourns

1:00PM – 2:00PM CIF Opening Session

2:10PM – 5:15PM CIF Breakouts

Thursday, October 13

8:30AM – 10:00AM CIF Registration

9:00AM – 12:00PM CIF Breakouts

12:00PM – 1:00PM Lunch & Learn

1:10PM – 4:00PM CIF Breakouts

4:00PM CIF Adjourns

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