South Carolina

NENA

 

How a TERT Activation Occurs

A Manmade or Natural Disaster Occurs

Local Officials determine a "Request for Assistance" is needed

Request is made to SC Emergency Management for assistance for Dispatchers.

SC Emergency Management notifies SC NENA contact person.

SC contact person then calls the affected Agency to get updated operational information.

"Run Card" system utilized to initiate response of similar agencies and personnel who are equally trained/certified, with similar equipment, procedures, etc.

Assisting PSAPs will then be contacted by the SC NENA representative and a formal request for deployment / response to the PSAP requesting assistance will be made.

NOTE: PSAPs may decline to assist if such a response would deplete staffing within their Center, (due to staffing shortages), or otherwise negatively impact the PSAPs ability to perform their normal functions.

SC Emergency Management will then be notified of who, (what Agencies) are responding, and the approximate ETA of the taskforce. The response goal is 12 hours or less within the State.