South Carolina

NENA

 

TERT Requesting Agency Survey

This survey should be completed after you have requested and received aid from other TERT member Agencies.

  YES NO
Did the SC NENA Contact person respond to your request quickly?    
Were you contacted back and advised of the response time of the team and the team leaders name?    
When the team arrived, did you debrief the them prior to actually putting them to work in the center?    
Did you received the number of TERT members that you requested?    
Was the overall team courteous, helpful and knowledgeable?    
The database recommended these members due to the type of equipment you are currently using. Did this match correctly?    
Did your own Dispatchers welcome the TERT members and work well with them?    
Would you use TERT again? If NO, please explain, IN DETAIL, below.    
On a scale of 1-10, with 10 being the best, how do you feel the TERT program worked for you?    
What would you like to see done differently next time?

 

 

 

 

Other Comments, Complaints, Suggestions: Or just feel free to type a narrative to any of the questions from the previous page if you would like more room than was provided.