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ESQK Guidelines for VoIP
Date added: Mar 9 - 07:35 pm
Document description:
This document is a guide to orient VSPs, ESGW operators, and VPC operators on the use and assignment of ESQKs for 9-1-1 Emergency Services Gateway (ESGW) to Selective Router (SR) connectivity and call routing.
NENA formed an Ad Hoc Working Group to address and provide guidance on VoIP E9-1-1 deployment issues that need a national approach – specifically Emergency Services Query Key (ESQK) assignment methods.
Location Information to Support IP-Based Emergency Services
Date added: Mar 6 - 11:49 am
Document description:
This Technical Reference document provides the NENA requirements for providing location information to support emergency calling. It also provides example scenarios and use cases that need to be supported. This is being provided to support organizations that are defining solutions for determining, acquiring and conveying location information to support emergency calling.
Location information is extremely important to Enhanced 9-1-1 (E911) Services for two reasons:
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In North America, the caller’s location is used to determine the routing of the emergency call to the appropriate Public Safety Answering Point (PSAP)(?).
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The PSAP generally uses the caller’s location to assist in the dispatch of the appropriate emergency response resources to the site of the emergency.
Location Determination: IP-Based Emergency Services
Date added: Mar 6 - 10:53 am
Document description:
This document is the first edition of what will be a comprehensive document addressing many access network configurations. This edition has a narrow solutions focus and will address only the automated mechanisms for the residential broadband market, manually configured location mechanisms for end-points are not discussed. User-provided location information is beyond the scope of this document. Revised editions of this document will add new sections to address enterprise, hosted and mobile access configurations.
In order to understand the residential broadband market it is important to understand a few things about how these services are delivered. Detailed discussions throughout this document describe the technological and organizational structures that are required to deliver these services, and the impacts that these have on the potential to deliver workable location determination and acquisition solutions.
VoIP Standards Development Organizations (SDOs)
Date added: Mar 6 - 10:44 am
Document description:
This “NENA VoIP Standards Development Organizations” is a reference for NENA technical committees to use for determining the various standards setting bodies involved in the implementation and on going development of VoIP protocols and procedures as they relate to emergency calling.
This document is issued to serve as a reference for near term standard development organization. The intent is to update the document on a periodic basis. It is also recognized that this document may not be complete as other organizations may exist which were not discovered during the development of the document.
VoIP Characteristics
Date added: Mar 6 - 10:35 am
Document description:
The purpose of this document is to procure, create and publish a VoIP primer document to be used by individuals not familiar with VoIP technology.
E9-1-1 Requirements
Date added: Mar 6 - 10:07 am
Document description:
This document is intended to provide a resource that describes the features and functions of the E9-1-1 system that is currently deployed in the United States. These features and functions are a compilation of different regional networks and some may not be present in any particular E9-1-1 network.
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Network Interface to IP Capable PSAP
Date added: Mar 6 - 09:48 am
Document description:
This “NENA Technical Information Document on the Network Interface to IP Capable PSAP” document provides technical information to guide manufacturers of network equipment and Public Safety answering Point (PSAP)(?) Customer Premises Equipment (CPE) in the development of Internet Protocol based interfaces between the network and PSAP CPE and to assist E9-1-1 Network Service Providers and PSAP’s in implementing such interfaces. It defines a service description for the capabilities that will need to be supported by the VoIP signaling on the interface, as well as the necessary network and CPE elements needed in the supporting architecture. The Appendices to this TID include specific assumptions/issues for individual candidate Voice over Internet Protocol (VoIP) signaling protocols, that will need to be considered in the specification of (separate) technical reference document(s) that provide signaling requirements for the individual VoIP protocol alternatives identified.
The NENA Technical Information Document on Network Interfaces for E9-1-1 and Emerging Technologies identified Voice over Internet Protocol (VoIP) as an emerging technology that needs to be considered for the interface between the E9-1-1 Service Provider’s Network and the PSAP CPE. PSAP’s are experiencing an increasing need to receive and share data related to emergency call handling. Many carriers and enterprise networks today are implementing broadband access and packet data networks that can support both voice and data traffic.
Functional & Interface Standards for NG9-1-1 (i3)
Date added: Mar 5 - 08:47 pm
Document description:
Major changes in the existing emergency services architecture are being driven by the rapid evolution of the types of devices and services that can be used to call for help. Also there is an increasing volume and diversity of information that can be made available to assist PSAPs and responders in an emergency. NENA recognizes this is a fundamental update to the North American 9-1-1 system, and is addressing the challenge with a system design called “Next Generation 9-1-1(?)” (NG9-1-1(?)). NG9-1-1 is the evolution of Enhanced 9-1-1 to an all-IP-based emergency communications system. This technical specification, commonly referred to as i3, is the first version of the NG9-1-1 system design.
NENA i3 introduces the concept of an Emergency Services IP network (ESInet), which is designed as an IP-based inter-network (network of networks) shared by all agencies which may be involved in any emergency. The i3 Public Safety Answering Point (PSAP)(?) is capable of receiving IP-based signaling and media for delivery of emergency calls conformant to the i3 standard.
Interim VoIP Architecture (i2)
Date added: Mar 5 - 08:37 pm
Document description:
Voice over Internet Protocol (VoIP) is poised to become the predominant technology used in the telecommunications industry. As the public adopts VoIP, E9-1-1 calls will increasingly originate from VoIP users. Some VoIP telecommunications service provider networks, however, are not natively compatible with the existing E9-1-1 infrastructure. This document was developed to outline an interim architecture to connect callers in the IP domain with Public Safety Answering Points (PSAPs) supported by the existing E9-1-1 Service Provider network.
This document is the NENA recommended standard for the i2 architecture to support the interconnection of VoIP domains with the existing Emergency Services Network infrastructure in support of the migration toward end-to-end emergency calling over the VoIP networks between callers and PSAPs.
This document provides an overview of the VoIP architecture, functional elements, and interfaces, as well as the interface specifications necessary for interconnection with the existing Emergency Services Network infrastructure.

