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NENA News
Calendar

4/21/2014 » 4/25/2014
Indiana NENA/APCO Conference

4/30/2014
Webinar Wednesday - Customer Service: Takes Seconds, Saves Minutes

5/12/2014 » 5/16/2014
Center Manager Certification Program - Washington

5/18/2014
Change Management in 9-1-1

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Future Path Plan - Compliance Reviews

Compliance means that the concept, as presented to the review committee, sufficiently meets the evaluation criteria to garner a passing grade.

Compliance does not constitute NENA’s endorsement of any product, nor does it guarantee the product will work as advertised or ever be a viable product or service. It means that the concept, as presented, meets FPP criteria.


2009 Compliance Reviews

  • Remote Conference Calling(aka Remote 3-Way Calling) -COMPLIANT
    Maintains full 9-1-1 reliability for ACN calls by dialing 9-1-1 directly from the vehicle (as for any other 9-1-1 call) to contact the local PSAP. As a result: call path is shortest and most direct possible; routing is determined by the local 9-1-1 authorities, as are all other direct 9-1-1 calls; inherent advantages of the 911 systems are automatically incorporated into the process, including Phase I and/or II; and natural 9-1-1 evolution is built-in.
  • ACN Communications using TTY - COMPLIANT
    ACN/TTY uses network and PSAP systems already in place and operating. Consequently, it maintains the reliability inherent in present E9-1-1 system design. ACN/TTY improves on service characteristics, because no other means exist today for communicating data ubiquitously throughout the nation between an ACN equipped vehicle and a PSAP.

2008 Compliance Reviews

  • To be added...


Files and Documents Referenced Above


Document
NENA 01-004 - Remote Conference Calling.pdf
NENA RCC Article Reprint.pdf
NENA 01-004 - ACN Communications Using TTY.pdf

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