9-1-1 Center Supervisor Program - Mishawaka, IN
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9-1-1 Center Supervisor Program - Mishawaka, IN

3/25/2019 to 3/27/2019
When: 03/25-27/2019
8:30AM - 5:00PM
Where: St. Joseph County 911 Center
58266 Downey Ave.
Mishawaka, Indiana  46544
United States
Contact: Ty Wooten, ENP
(202) 618-4408

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03/25/2019, St. Joseph County 911 Center

This course gives new supervisors the skills they need to succeed in their positions. Experienced supervisors leave with updated, refreshed skills that further their careers. Using a combination of lecture and practical exercises, students learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills and tips for their toolbox.

This is a 3-day In-Person only class.

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Office and PDF reader software.