Center Training Officer Program (CTO) - Jefferson City, TN
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Center Training Officer Program (CTO) - Jefferson City, TN

 Export to Your Calendar 2/18/2019 to 2/20/2019
When: 02/18-20/2019
8:30AM - 5:00PM
Where: Map this event »
Jefferson County Fire Department
104 City Center Drive
Jefferson City, Tennessee  37760
United States
Contact: Ty Wooten, ENP
(202) 618-4408

Online registration is available until: 2/13/2019
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In the PSAP, people are your most important resource. The NENA Center Training Officer (CTO) Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates. The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for trainee success. CTO software with the exclusive NENA Daily Observation Report template is provided by Agency360 Public Safety Software (

This is a 3-day course.

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Word and PDF reader software.


TN residents should register here: