Center Training Officer Program (CTO) - NENA Conference - Orlando, FL
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Center Training Officer Program (CTO) - NENA Conference - Orlando, FL

 Export to Your Calendar 6/13/2019 to 6/15/2019
When: 06/13-15/2019
8:30AM - 5:00PM
Where: Map this event »
Gaylord Palms Resort & Convention Center
6000 W Osceola Pkwy
Kissimmee, Florida  34746
United States
Contact: Ty Wooten, ENP
(202) 618-4408

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Register

In the PSAP, people are your most important resource. The NENA Center Training Officer (CTO) Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates. 

The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for trainee success. CTO software with the exclusive NENA Daily Observation Report template is provided by Agency360 Public Safety Software. 

This is a 3-day course.

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Office and PDF reader software.

There are no re-certification requirements for this course.