#WebinarWednesday - Overcoming PSAP Staffing Challenges
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#WebinarWednesday - Overcoming PSAP Staffing Challenges

Join us for our first #WebinarWednesday of 2019 where we’ll discuss the challenges facing PSAPs in recruiting, hiring, and retention; the changing skillsets needed in the 9-1-1 center; and staffing best practices that are used in PSAPs today that you can implement in your center.

1/30/2019
When: January 30, 2019
3:00 PM EST
Where: United States
Contact: Amanda Tegtmeyer
202-618-4997


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Do an Internet search for “PSAP staffing” and you’ll get dozens, if not hundreds, of results detailing the staffing crisis facing 9-1-1 centers. Some blame low pay, others blame stress, and still others blame the working environment. All of them ask: How do we hire and retain 9-1-1 professionals? How will our staffing needs evolve over time?  Join us for our first #WebinarWednesday of 2019 where we’ll discuss:

  • The challenges facing PSAPs in recruiting, hiring, and retention;
  • The changing skillsets needed in the 9-1-1 center; and
  • Staffing best practices that are used in PSAPs today that you can implement in your center.

  • Presenter: Jennifer Kirkland, ENP – Vail (CO) Public Safety Communications Center | NENA Education Advisory Board

    CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

    Can't attend on the 30th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

    Webinar Access Info: Dial-in and web-access details provided via email automatically upon registration.