Center Training Officer Program (CTO) - Martinsville, IN
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Center Training Officer Program (CTO) - Martinsville, IN

7/15/2019 to 7/17/2019
When: 07/15-17/2019
8:30AM - 5:00PM
Where: Morgan County Public Safety Dispatch/EOC
1050 Lincoln Hill Road
Martinsville, Indiana  46151
United States
Contact: Ty Wooten, ENP
(202) 618-4408


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In the PSAP, people are your most important resource. The NENA Center Training Officer (CTO) Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates. 

The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for trainee success. CTO software with the exclusive NENA Daily Observation Report template is provided by Agency360 Public Safety Software.  Agency360 Public Safety Software is a free trial.

This is a 3-day course.

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Office and PDF reader software.

There are no re-certification requirements for this course.