9-1-1 Center Supervisor Program - Washington, D.C.
Tell a Friend About This EventTell a Friend
9-1-1 Center Supervisor Program - Washington, D.C.

8/6/2019 to 8/8/2019
When: 08/06 - 08/2019
8:30AM - 5:00PM
Where: Office of Unified Communications
2720 Martin Luther King Jr Ave SE
Washington, District of Columbia  20032
United States
Presenter: Lisa Fulton
Contact: Barbara Flemming
(202) 730-0544

« Go to Upcoming Event List  

Register

This course will give new supervisors the skills they need to succeed in their positions. It will give experienced supervisors updated, refreshed skills that will further their careers. 

Using a combination of lecture and practical exercises, students will learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills, and tips for their toolbox. 

This is a 3-day course.

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Word and PDF reader software.

There are no re-certification requirements for this course.