Liability Issues in the 9-1-1 Center - State College, PA
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Liability Issues in the 9-1-1 Center - State College, PA

When: 09/11/2019
8:30AM - 5:00PM
Where: Toftrees Resort and Conference Center
One Country Club Lane
State College, Pennsylvania  16801
United States
Presenter: John Kelly
Contact: Michael C. McGrady
(412) 580-7632

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9-1-1 center personnel face exposure to legal liability both inside and outside the workplace. While some of this is unavoidable due to the nature of the job, training and illustration of potential pitfalls can serve to minimize potential risk. Drawn from real-world experiences, this course provides practical suggestions on limiting PSAP personnel and 9-1-1 center liability. Attendees will hear about the concepts underlying legal terms like "liability,” "damages,” and "immunity.” 

Lessons learned from court cases will be used to provide examples of procedural violations that formed the basis of lawsuits against PSAPs. Finally, the concept of privacy in the dispatch center will be evaluated from a constitutional perspective and in light of the many rules governing the confidentiality of medical information.