Liability Issues in the 9-1-1 Center - Bay Village, OH
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Liability Issues in the 9-1-1 Center - Bay Village, OH

 Export to Your Calendar 5/21/2020
When: 05/21/2020
8:30AM - 5:00PM
Where: Map this event »
Bay Village Police Department
28000 Wolf Rd
Bay Village, Ohio  44140
United States
Presenter: John Kelly, ENP
Contact: Ty Wooten, ENP
(202) 618-4408


Online registration is available until: 5/15/2020
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9-1-1 center personnel face exposure to legal liability both inside and outside the workplace. While some of this is unavoidable due to the nature of the job, training and illustration of potential pitfalls can serve to minimize potential risk. Drawn from real-world experiences, this course provides practical suggestions on limiting PSAP personnel and 9-1-1 center liability. Attendees will hear about the concepts underlying legal terms like "liability,” "damages,” and "immunity.”

Lessons learned from court cases will be used to provide examples of procedural violations that formed the basis of lawsuits against PSAPs. Finally, the concept of privacy in the dispatch center will be evaluated from a constitutional perspective and in light of the many rules governing the confidentiality of medical information.