Preventing Telecommunicator Tunnel Vision - Lakewood, CO
Register Map this EventMap this Event Tell a Friend About This EventTell a Friend
Preventing Telecommunicator Tunnel Vision - Lakewood, CO

 Export to Your Calendar 4/17/2020
When: 04/17/2020
8:30AM - 5:00PM
Where: Map this event »
Jeffcom 9-1-1
433 S. Allison Parkway
1st Floor Training Room
Lakewood, Colorado  80226
United States
Presenter: Brian Tegtmeyer, ENP
Contact: Ty Wooten, ENP
(202) 618-4997

Online registration is available until: 4/13/2020
« Go to Upcoming Event List  

In this workshop, participants identify and discuss common problem areas that our telecommunicators experience in the performance of their duties. You'll learn tips and tools that help you identify and correct problems to ensure your team members succeed.

Whether it's in-the-moment issues like freezing up when CAD doesn’t work or when addresses do not validate, or systemic issues such as failure to follow protocols or errors resulting from inflexible QA questions, you'll get the training resources you need to get (and keep) your call takers performing at their very best.

Excellence in Dispatch Certificate             

This course is a part of NENA’s Excellence in Dispatch (EID) Certificate.  9-1-1 professionals that complete this and at least two other EID courses within two years.  Click here to learn more.