9-1-1 Center Supervisor - Ridgway, PA
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9-1-1 Center Supervisor - Ridgway, PA

 Export to Your Calendar 11/16/2020 to 11/18/2020
When: 11/16-18/2020
8:30AM - 5:00PM
Where: Map this event »
Elk County Office of Emergency Services
131 Ridgmont Drive
Ridgway, Pennsylvania  15853
United States
Presenter: Lisa Fulton, ENP
Contact: Ty Wooten, ENP
(202) 618-4408

Online registration is available until: 11/11/2020
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This course will give new supervisors the skills they need to succeed in their positions. It will give experienced supervisors updated, refreshed skills that will further their careers.

Using a combination of lecture and practical exercises, students will learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills, and tips for their toolbox.

This is a 3-day course.

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Word and PDF reader software.

There are no re-certification requirements for this course. 

NENA Members - $399

Non-NENA Members - $550