Center Training Officer Program (CTO) - Franklin, IN
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Center Training Officer Program (CTO) - Franklin, IN

 Export to Your Calendar 11/16/2020 to 11/18/2020
When: 11/16-18/2020
8:30AM - 5:00PM
Where: Map this event »
Johnson Co. Sheriff's Office Training Center
1061 Hospital Rd.
Franklin, Indiana  46131
United States
Presenter: Leslie Whitham, ENP
Contact: Ty Wooten, ENP
(202) 618-4408


Online registration is available until: 11/11/2020
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In the PSAP, people are your most important resource. The NENA Center Training Officer (CTO) Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates.

The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for trainee success. CTO software with the exclusive NENA Daily Observation Report template is provided by Agency360 Public Safety Software.

This is a 3-day course.

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Office and PDF reader software.

There are no re-certification requirements for this course. 


Link to Agency 360 homepage

Agency360 was founded by a police officer, in 2006 to facilitate consistency in the field training process, build positive relationships between employees and their jobs, and help public safety agencies ensure they’ve got the right people in the right positions. From law enforcement, to EMS, to 9-1-1 dispatch, to private security firms hundreds of agencies with thousands of users are are using Agency360 to streamline on-boarding, improve retention, and increase both the accountability and efficiency of their organization. Get details at Agency 360.

NENA Members - $399

Non-NENA Members - $550