Liability Issues in the 9-1-1 Center - ILO
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Liability Issues in the 9-1-1 Center - ILO

 Export to Your Calendar 11/5/2020
When: 11/05/2020
10:00AM - 4:00PM EST
Where: Online
United States
Presenter: John Kelly, ENP
Contact: Amanda Tegtmeyer


Online registration is available until: 11/2/2020
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9-1-1 center personnel face exposure to legal liability both inside and outside the workplace. While some of this is unavoidable due to the nature of the job, training and illustration of potential pitfalls can serve to minimize potential risk. Drawn from real-world experiences, this course provides practical suggestions on limiting PSAP personnel and 9-1-1 center liability. Attendees will hear about the concepts underlying legal terms like "liability,” "damages,” and "immunity.”

Lessons learned from court cases will be used to provide examples of procedural violations that formed the basis of lawsuits against PSAPs. Finally, the concept of privacy in the dispatch center will be evaluated from a constitutional perspective and in light of the many rules governing the confidentiality of medical information.

 

This is an Instructor Led Online (ILO) NENA course.  

  • Each student must have their own device, access to the Internet, and it requires your full attention.
  • NENA uses the GoToTraining platform.  It works best when using the Google Chrome web browser. 

NENA Members - $139

Non-NENA Members - $199